A Betting Site Just Robbed Me, Someone Help Me Understand This...

LockardTheGOAT

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So, the site that I always bet on just took (stole!) the remaining of my balance and when I e-mailed them for an explanation why, they informed me that either me or my bank disputed the original transaction I made with them back in May, and as a result, "all remaining balance was collected as a partial pay of the amount not paid for services duly rendered."

What does this even mean?
 
Lol at gambling on a website like a degenerate.
 
So, the site that I always bet on just took (stole!) the remaining of my balance and when I e-mailed them for an explanation why, they informed me that either me or my bank disputed the original transaction I made with them back in May, and as a result, "all remaining balance was collected as a partial pay of the amount not paid for services duly rendered."

What does this even mean?
Can you call your bank and dispute it?
Which site is it?
 
I'll give you 1:100 odds on this being complete bullshit. There's no "dispute" of any sort, they're just stealing.
 
Can you call your bank and dispute it?
Which site is it?

Betnow.eu. Here's the exact e-mail they sent me:

"The issue was that we were notified that you or your bank disputed a transaction for $140.00 processed back in May. As a result of this action, all remaining balance was collected as a partial pay of the amount not paid for services duly rendered. For more information, please get in touch with our Fraud Management Dept."
 
I'll give you 1:100 odds on this being complete bullshit. There's no "dispute" of any sort, they're just stealing.

That's what I fear. But I had only $6.65 left, they surely would have stolen from someone with a much higher balance if they were just out to rob someone blind.
 
Can you call your bank and dispute it?
Which site is it?
Hard to dispute this since

A. It's overseas
B. It's an illegal gambling website

They know they have you over a barrel. It's like calling the cops because someone stole your heroin.
 
That's what I fear. But I had only $6.65 left, they surely would have stolen from someone with a much higher balance if they were just out to rob someone blind.

Actually I think it makes sense to target people with low balance, they're hoping people will go 'fuck it, it's a small amount, not worth the trouble of calling and jumping through hoops to figure it out.' Do this to 100 people with low balance and you've made bank.
 
Hard to dispute this since

A. It's overseas
B. It's an illegal gambling website

They know they have you over a barrel. It's like calling the cops because someone stole your heroin.

lol It's not an illegal gambling website, though. Online betting is perfectly legal. I'm also not sure it's overseas either.
 
Betnow.eu. Here's the exact e-mail they sent me:

"The issue was that we were notified that you or your bank disputed a transaction for $140.00 processed back in May. As a result of this action, all remaining balance was collected as a partial pay of the amount not paid for services duly rendered. For more information, please get in touch with our Fraud Management Dept."

I would be careful about giving them any info of yours they don't already have on file. This may be some sort of phishing scam (which would explain them taking action on such a trivial balance).
See what they say without sharing new info. And see what your bank says on Monday.
 
lol It's not an illegal gambling website, though. Online betting is perfectly legal. I'm also not sure it's overseas either.
I guess it could depend on the state you live in, but I know that casino style betting is still illegal online in most states. The site uses a .eu domain probably to side skirt all laws. They probably have a server here but have the business "set up" overseas.
 
Betnow.eu. Here's the exact e-mail they sent me:

"The issue was that we were notified that you or your bank disputed a transaction for $140.00 processed back in May. As a result of this action, all remaining balance was collected as a partial pay of the amount not paid for services duly rendered. For more information, please get in touch with our Fraud Management Dept."
Your bank mightve thought it was fishy and pulled something.

Try Bovada or bookmaker.eu, my friend uses that one I believe.
 
That's what I fear. But I had only $6.65 left, they surely would have stolen from someone with a much higher balance if they were just out to rob someone blind.

Not if they do it to everyone who uses the site. This is what credit card companies, and just about every American business does now. Instead of looking to scam a few people out of lots of money, scam everyone out of a little money. They’re less likely to do anything about it, and it actually generates more revenue to do it that way.
 
Are you American? It's illegal for US financial institutions to make certain kinds of transactions with offshore gambling sites. Betnow is headquartered in Curacao. Online betting is not "perfectly legal" but varies by state and is a legal gray area.

Also, it's six dollars, man.
 
Your bank mightve thought it was fishy and pulled something.

Try Bovada or bookmaker.eu, my friend uses that one I believe.

Yeah, Bovada's the new one I'm thinking of using if I can't get things straight with this one.
 
Are you American? It's illegal for US financial institutions to make certain kinds of transactions with offshore gambling sites. Betnow is headquartered in Curacao. Online betting is not "perfectly legal" but varies by state and is a legal gray area.

Also, it's six dollars, man.

Yes, I'm American.

And I hate anyone stealing from me, whether it's six dollars or six hundred. The thought that it could have been much more angers me to no end.
 
So the good news TS is that this should be revenue neutral for you. You should lose no money.

If your bank disputed something they either paid and took the money back or just never forwarded it. This was money that was either taken out of your bank and will be returned or it was never taken and forwarded to begin with.

If the site does not have your money your back does and it's available to you. The bank will not be keeping it.
 
First place to start seems to be calling your bank. For one thing, they can confirm or deny if any transactions were disputed or not. Before changing anything (cause your bank is probably gonna suggest changing your card so these people won't have access [pls tell me they don't have your actual checking acct info]). Then you can call this fraud department with some knowledge of what went on.

Eventually, this probably leads to a new debit card and you walking away from this place as it goes up in flames. But
 
Yes, I'm American.

And I hate anyone stealing from me, whether it's six dollars or six hundred. The thought that it could have been much more angers me to no end.
Since you're American, you should be aware that it is illegal for any US financial institution to facilitate payments to offshore gambling sites for the purposes of sports betting. Assuming that the bank disputed the transaction because they discovered it to be illegal, which sounds like the case, you're playing an illicit game and even though it may or may not be illegal for you personally, it is an illegal activity that is being done with your money and consent. You probably have no legal claim to the original deposit or the balance (contact your bank, see what your options are). Your choice, your risk. You played with that money already. I've been burned too, lots of people have.
 
6 bucks? looks like you weren't very good at gambling
 
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