Just made a few orders through Sabas, and though impressed with the quality, it certainly could have gone a lot smoother.
I ordered a pair of 16 oz gloves on March 11th. I received them today (the snow in the Northeast delayed plenty of packages), and unfortunately I was sent 12 oz by mistake.
Called and then emailed earlier today, though didn't receive a response. Decided to text and got through. I had to send pictures "for their records" (felt more like I had to prove I wasn't lying). In return I got a quick sorry and a return shipping label with a promise that the correct gloves would be sent tomorrow.
I really need a new pair of sparring gloves and I'm not overly excited to make a trip to the post office. Would have been nice to see a sort of gesture (10% off next order or something) as I also bought a pair of micro mitts and 4 pairs of wraps from them this week.
Not sure how I feel about them moving forward. Again, quality seemed superb, but this situation left me with a bit of a sour taste in my mouth.
Edit: Was offered a pair of wraps for my trouble after the fact. Gonna turn it down, but at least it was something.