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Hotel's 'horrifying' tribute for dead son prompts apology to British couple
By DANIELLE CINONE
NEW YORK DAILY NEWS
DEC 07, 2018 | 3:30 PM
A British woman was left trembling, shaking, and “utterly horrified,” when she saw a dummy body on the bed of a Royalton Jamaica Resort hotel room. (Obtained by the New York Daily News)
A British woman says she was “utterly horrified” after staffers at a Jamaica hotel left a dummy body on a bed to honor a couple’s dead son.
Karen Baker had asked employees at the Royalton Resort to pay tribute to her godson Alex Stephens — a 22-year-old who took a fatal fall off a balcony in Spain four years ago — with balloons and a cake.
"I have truly never seen anything like it. I still look at the photographs now and can't believe somebody thought to do that.”
A spokesperson with the travel company TUI UK, which helped set up the trip, offered “sincere apologies” and a full refund to the relatives, BBC reported.
"We're following up with the hotel and believe it was a misunderstanding with no intention to cause upset," the spokesperson said.
https://www.msn.com/en-us/news/worl...-prompts-apology-to-british-couple/ar-BBQEiXs
_____________________________________
Can anyone enlighten me here?
Is this a cultural misunderstanding?
Disgruntled employees?
I mean I think the request to celebrate the son's death is weird in itself, but what followed crosses over into the surreal.
Discuss ............
By DANIELLE CINONE
NEW YORK DAILY NEWS
DEC 07, 2018 | 3:30 PM
A British woman was left trembling, shaking, and “utterly horrified,” when she saw a dummy body on the bed of a Royalton Jamaica Resort hotel room. (Obtained by the New York Daily News)
A British woman says she was “utterly horrified” after staffers at a Jamaica hotel left a dummy body on a bed to honor a couple’s dead son.
Karen Baker had asked employees at the Royalton Resort to pay tribute to her godson Alex Stephens — a 22-year-old who took a fatal fall off a balcony in Spain four years ago — with balloons and a cake.
"I have truly never seen anything like it. I still look at the photographs now and can't believe somebody thought to do that.”
A spokesperson with the travel company TUI UK, which helped set up the trip, offered “sincere apologies” and a full refund to the relatives, BBC reported.
"We're following up with the hotel and believe it was a misunderstanding with no intention to cause upset," the spokesperson said.
https://www.msn.com/en-us/news/worl...-prompts-apology-to-british-couple/ar-BBQEiXs
_____________________________________
Can anyone enlighten me here?
Is this a cultural misunderstanding?
Disgruntled employees?
I mean I think the request to celebrate the son's death is weird in itself, but what followed crosses over into the surreal.
Discuss ............