It's really good story, the characters are really well done. You kinda get attached to them all in their own ways, one of my personal favorite stories on any game console. Plus the Shibuya setting is really cool and sucks you in, which is saying something for a handheld game.
Combat was a bit confusing at times on the DS, because you had to control both top screen using D-pad to attack, while attacking on the bottom using the stylus if I remember correctly. Interested to see how combat is on the Switch compared to the DS.
This is honestly one of my all time favorite games, probably favorite handheld game. Wish they would hurry up and make a sequel already, this is one game that truly deserves it. Was such a unique game when it came out and honestly it still is.