No need to pick on Bill, guys. Bill was more than just a middleman. He essentially helped open the door for manufacturers like Muhammad, though that may have ultimately led to his business' demise.
Bill is a boxing equipment enthusiast/historian of sorts. The one time I ordered gloves through him (the beginning of the addiction), they came promptly and I paid a fair price. In fact, I think Topboxer charged, at the time, more or less the same price for a custom pair of gloves. He would do QC and make sure that the holes that customs poked weren't too large. What Bill offered during that period of time was Paypal, whereas Muhammad did not. I believe Topboxer now accepts Paypal which has made working with Bill almost obsolete for those of us that prefer Paypal. I know that his communication was not the best, but Bill was and is passionate about boxing equipment, and is constantly trying to find a manufacturer that can produce gloves/equipment for him. To my understanding, he has patterns as well as knowledge from many past glovemakers, among them Al Zimmer of Spartan, as well as the legendary Flores Boxing Gloves. I can't fathom that Dan Mosby would have made gloves for anyone's label, relative or not. The Flores gloves I have with the Beaulieu label are fantastic, and the design changes directed by Bill make for a very unique glove.
From my knowledge, with the closing of Shevlin, Bill was the only person in the States offering custom options at a fair price. He actually really enjoyed Grant boxing gloves and would consistently say how they were his glove of choice, but due to a lack of consistency/change in manufacturing, his admiration of Grant faded. I know his whole spiel was Grant customization at 1/3 of Grants prices, but you were a fool if you ever believed you were getting a similar glove.
I'm not contesting that Bill's customer service was bad for the above, but just not a big fan of the bashing when he's not even here to defend himself.
http://cyberboxingzone.com/boxing/wail1100_bill.htm